Privacy Policy

This Privacy Policy is for anyone who visits Enoch Casino, opens an account or emails our team. It applies whenever we collect or use details about you.

1. What we collect

We collect only the data we need to run your account and keep play safe.

Account details: full name, birth date, home address, email and password.
Identity documents for our checks.
Payment info: which payment methods you choose and a record of your transactions.
Play details: bets, wins, limits and session times.
Technical details: your IP address, location signals for geolocation checks, and the browser and device you use.
Any messages you send us by email.

2. Age

Enoch Casino is for adults 19 and older only.

We never knowingly collect information from underage users. If we learn that a minor has opened an account, we close it and erase their data, except where we're legally required to hold onto it. You'll find more details in our Underage Gambling Policy.

3. Your rights

You can ask to see, correct or delete your details, or object to how we use them.

Access: ask for a copy of all the personal data we keep on you.
Correction: fix anything that is wrong.
Deletion: ask us to erase data we no longer need.
Objection: ask us to stop a use you disagree with.

Write to us at [email protected]. We'll check your identity before we act on your request. The law requires us to keep some records.

4. Changes

New versions go up on this page with a fresh date.

If a change is bigger, we'll email you or show a notice the next time you sign in.

5. Legal grounds

Every use of your data rests on a lawful reason.

Running the agreement you made with us.
Legal duties on age, identity and money laundering.
Our legitimate interests in security and fraud prevention.
Marketing and optional cookies, based on your consent.

6. Marketing choices

Promotional messages are opt in, and you can stop them whenever you like.

Change your choice anytime in your account settings, or click the unsubscribe link in any promotional email. If you self-exclude, all marketing to you stops.

7. Transfers outside Canada

A few partners store or handle data on servers abroad.

Before any transfer, we put contracts in place that require protection comparable to what Canadian law expects.

8. Who receives your data

We share details only with partners who help us run the casino, and we never sell them.

Payment companies, to move your deposits and payouts.
Verification partners, who confirm a player's identity, age and location.
Providers that handle hosting, email and site analytics.
Authorities, when the law requires it.

9. How long we store your data

We keep your records while your account remains open, and after that for as long as Canadian law requires.

After that, we delete the data or make it anonymous.

10. Security

Your data travels over encrypted connections and sits behind restricted access.

Only team members who need your details for their work can see them. Please choose a strong password and do not share it.

11. Reasons we use your data

We use your details to run the casino safely and keep it fair.

To open your account and let you play.
To process your deposits and withdrawals.
To check your age, your identity and your location.
To run our Safer Play tools and notice signs of harm.
To reply to the emails you send us.
To send offers, only if you opted in.

12. Cookies

Our Cookies and Tracking page explains the cookies we place and how to control them.

13. Contact

All privacy questions go to [email protected].

For account matters, write to [email protected].